Is Empire Good Carpet

On july 15 2020 the installers came and installed our new selection of carpet.

Is empire good carpet. Empire today makes it easy to get brand new flooring for your home. If you call them they will send a sales professional to your home who will show you samples and try to close the sale on the spot. Empire today has provided customers with carpet hardwood laminate vinyl tile flooring and window to more than 2 million customers since 1959. Empire today is a long running us carpet brand.

It is noticeably thinner doesn t feel as good or as soft and doesn t look quite as nice. So for a second time we picked a carpet using the same salesman. Empire has the right in its sole discretion to determine whether the written estimate qualifies for the offer. When i called to complain and simply ask that the carpet be re stretched i was informed that the warranty is only good for 1 year and i would have to pay to have this service completed.

While they may carry some good quality carpet be prepared for sticker shock. Browse our wide selection of carpet hardwood laminate tile vinyl flooring options. Empire limited our active choses to two companies one being the company that produced the defective carpet. The new carpet ha 2 feet lanes or lines the length of the carpet in several areas.

Empire today likes to attract customers by airing repetitive tv ads featuring unbelievable sales offers with next day installation. So after a few minutes of discussion we decided to allow empire to finish the job even though the carpet we just bought again is 2x the weight had a fistful of warranty and will be done in 3 days only because we have already paid for empire to come out and trying to get that money back would be lengthy if at all and probably cost twice. I ve given an number of recommendations around my area for better carpet sales people and installers. Don t get me wrong it looks good just not quite as good when side by side to the home depot carpet.

Hence i am no longer buying or recommending empire carpet. Empire will not match a competitor s bonus or free offer special offer rebate financing offer clearance or closeout price or installation special. So the carpet empire installs is of such poor quality that it stretches out in less that 4 years old. If you want junk carpet for a high price then yes but if you want good carpet at a reasonable price it wouldn t be from empire.

The sales rep from empire was pretty good.